License & Contract Management

The ever-expanding options for software applications and their compatibility requirements make managing them a daunting task. It can mean long processes that don’t deliver the expected cost savings or cause software asset records to rapidly become outdated. Software Asset Management (SAM) allows you to gain control of your software assets and successfully manage, control, and protect your software throughout its lifecycle. But on its own, SAM does not maximize software cost savings, and one-time scans do not result in up-to-date software use records.

Through our SYNC Services, Long View melds industry-recognized SAM best practices with vendor management techniques, to create cost-optimized environments for organizations across North America.


How It Works…and Why It Matters

We’ll help you implement ITIL software asset management and vendor management best practices to optimize efficiencies within your licensing and support contracts, maximize cost savings, and create a dynamic SAM environment. Here’s how:

  • We gather all of your software licensing and support contracts from various data sources (including internal records and network scans) as well as vendor records of all the licenses and support you own
  • We reconcile these sources into our SYNC Web Portal to establish a solid license ownership position and correct records with vendors as we discover discrepancies
  • To ensure your records are up to date, we provide continuous support for managing your software licenses through our SYNC Web Portal
  • We assist in negotiating and renewing your vendor contracts
  • We track the status of your licenses and contracts, and provide notifications for upcoming expiries
  • To create flexibility, predictability, and additional cost savings, we can also help you utilize non-standard terms and conditions that may suit your business better than boilerplate vendor terms and conditions
  • Plus, if you are ever audited on your software, we are there to help


Long View SYNC Services, Step by Step

Step 1: Software Asset Management Program Kickoff

Step 2: Software Asset Management Scan & Internal Client Records Collection

Step 3: Vendor Software License & Records Request

Step 4: Data Analysis, Organization, and Consolidation

Step 5: Mid-process Meeting

Step 6: Reporting

Step 7: Ongoing Software Asset Management

See how Long View makes license and contract management easy. We go beyond SAM, to deliver maximum flexibility and cost savings to your vendor licensing and support contracts.

  • Software Discovery – Client Side
  • Software Discover – Vendor Side
  • Vendor Negotiation Tactics & Timeline Workshops
  • Vendor Interdependencies Assessment
  • Standing Special Neg. Discounts
  • Non-standard Software Road-mapping including Open Source
  • Audit Defense
  • Mid-term Contract Amendments
  • Non-standard Terms & Conditions Assistance
    • Early Termination
    • Accidental Deployment
    • Trade-in
    • Cancellation
    • SLA Assurance
    • Co-term Policy
    • Global Terms
  • Software Asset Management (SAM) Engagements & Best Practices
  • Contract Tracking (Add, Move, Change, Cancel) & Governance
  • Full T-36 Tracking & Governance for your Microsoft EA
  • Contract Amendment, Transition, Transfer and/or Termination Assistance
  • Vendor Funding Applications
  • Effective License Ownership Position
  • Contract Co-Term & Optimization
  • Budgeting & Forecasting
  • Licensing Customer Service Help Desk
  • Vendor Technical Access Set-up
  • Vendor Technical Support Assistance Escalation & Call Routing
  • Specialized Licensing & Contracts Reporting
  • True T-36 Microsoft Engagement Process
  • Software Assurance Benefits Set-up Workshop
  • Training for Licensing Analysis & Software Asset Management