The Viewfinder

For sixth straight year, Long View earns Cisco’s esteemed customer satisfaction excellence nod

CALGARY, Alberta (March 22, 2011) — Customer service has always been the cornerstone of operations for Long View Systems (Long View). Once again, a very powerful partner has given Long View, one of North America’s fastest growing IT solutions providers, a big pat on the back for its unwavering customer service commitment.

For the sixth straight year, Cisco Systems, one of the world’s largest networking corporations, has recognized Long View — already a Cisco Gold Certified Partner — for achieving Cisco Channel Customer Satisfaction Excellence status in Canada.

The Customer Satisfaction Excellence award is based on industry surveys, as well as customer satisfaction results collected through the Cisco Partner Access Online tool. Customer Satisfaction Excellence is the highest distinction available to Cisco partners.

“No other Canadian partner has consistently won this award for this long. It’s a great honour to earn this sort of distinction from Cisco once again,” says Kent Macdonald, Long View’s Vice-President of Business Development.

“Long View and Cisco both see things the same way — that unwavering customer service is a core value, a catalyst for current and future success, and one of the highest priorities,” adds Macdonald. “This sort of recognition just reaffirms the sort of commitment Long View has to the success of our customers.”

Long View’s newfound status will be spread throughout Cisco’s online properties, including the Cisco Partner Locator. This will allow Cisco personnel, partners, and potential customers to appreciate Long View’s enviable customer satisfaction rating as part of Cisco’s global assessment process.

Long View is an industry leader in deploying integrated networking solutions. In addition to network infrastructure, Long View has achieved Cisco’s highest level of credibility and broadest range of expertise by excelling in advanced specializations such as unified communications, routing and switching, wireless, and security.

In 2010, Long View was named the North American Cisco Collaboration Partner of the Year as well as the Cisco Data Center/Virtualization Partner of the Year in both 2010 and 2011.

ABOUT LONG VIEW SYSTEMS: With more than 850 employees, including over 600 technical consultants, in offices across the continent, Long View is one of the most powerful IT solutions and services companies in North America. With a clear focus on combining business and technology in key areas such as cloud, data center infrastructure, user support, and IT outsourcing, Long View is able to customize and define what the future of IT looks like. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.


For more information:

Rachel Evans
Manager, Marketing and Communications
Long View
Phone: 403.515.6900
[email protected]

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