The Viewfinder

Long View enabled clients from multiple sectors to respond to the COVID-19

Delivering top tier third-party solutions on Microsoft Azure, Long View enabled clients from multiple sectors to respond to the COVID-19 crisis and successfully pivot to remote working in the cloud.

Even before the COVID-19 crisis Long View Systems has been providing clients with the clarity, guidance, and prompt service to confidently and successfully make the transition to the Azure Cloud.

With the introduction of social distancing measures to contain the spread of the coronavirus, clients from multiple sectors including health authorities, financial institutions, and energy turned to Microsoft’s 2019 Partner of the Year in Canada for direction.

Given the complexity and need for a timely response to a rapidly changing situation, in which remote working is now the new norm Long View’s solution advisors were able to quickly structure a third-part solution strategy to meet the unique requirements of each client.

The COVID-19 outbreak provided yet another opportunity to strengthen the relationship between Long View and its customers while further demonstrating the resilience and teamwork of the provider’s dedicated team of professionals.

 


 

SUMMARY

 

Business Challenges

  • The short timeline for customers to make the change to a remote working environment
  • Many of the customers with whom Long View is working are essential services such as healthcare and energy creating an added urgency to get them up and running remotely quickly and securely

Response

Quickly structured a third-party solution strategy involving multiple stakeholders to meet the unique requirements of each customer

Solutions Used

Depending on individual customer needs successfully implemented numerous third-party solutions, such as Citrix, Cohesity, and Cisco

Customer Impact

  • Customers received the necessary clarity, guidance and prompt response to successfully adapt to the new remote working environment and continue to deliver their essential services
  • The customer and Long View relationship became even stronger further establishing customer trust and confidence
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