Unexpected Lessons from an Infrastructure Upgrade
August 4, 2015
Stakes are high when you are working on large-scale infrastructure upgrades. You have substantial scope and critical requirements focusing on a system’s availability and down time, you must have a highly calculated approach. Infrastructure projects are more inclusive than developing new environments. They are also about maintaining current infrastructure, deciding when to replace them, and debating and/or planning a move to a new platform. Each infrastructure project type has factors that must be analyzed to address capabilities, benefits, risks, and cost.
The Business Analyst (BA) leads the negotiation of agreements and commitments by facilitating communication between the divisions/functions and IT from initial requirements to final implementation. BA’s work with clients to understand and draw a complete picture of the future processes, document business requirements, and map them to the organization’s enterprise architecture. As a result of this collaboration, they gain clarity and build alignment and ownership around various aspects of the solution.
Here are some lessons learned throughout the process:
1. Business analysis is more than IT
BA’s are designers who map out processes, business models, design applications and detail the functional design to incorporate business improvement that exceed stakeholders’ needs.
2. A BA is a change agent
BA’s enable change in the organization by interviewing different stakeholders, defining their needs and recommending solutions to business problems
3. BA’s are cultivators
BA’s nurture the business. Their primary focus is creating business value; they support the stakeholder’s decisions, requests, capabilities, and then execute and support the business strategy development.
Our mission as BA’s is to ensure project success. We achieve this outcome by ensuring the quality of requirements; making sure they were detailed, clear and verifiable. Reach out if you need help with your next IT project.