Cisco Customer Satisfaction Excellence AwardCALGARY, Alberta (September 27, 2012) — Long View announced today it has achieved the Master Unified Communications Specialization from Cisco®.  This specialization recognizes Long View as having fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco Unified Communications solutions.

“At Long View, we strive to ensure our clients enjoy collaboration that’s comprehensive, effective, and meaningful,” says Kent MacDonald, Long View’s Vice-President of Converged Infrastructure. “Frankly, we’re tickled at achieving Master Unified Communications Specialization from a global frontrunner like Cisco. It’s a ringing endorsement of our sales, technical, and service competencies and capabilities.”

“To help turn the promise of unified communications into a strategic advantage, customers are demanding an enhanced set of skills and capabilities from channel partners,” says Richard McLeod, Cisco’s director of unified communications for worldwide channels at Cisco. “Long View’s investment in the Master Unified Communications Specialization ranks them among the industry’s elite.”

To achieve the Master Unified Communications Specialization, resale channel partners must first attain advanced Unified Communications Specialization. Partners must then meet stringent requirements that demonstrate their master-level sales, technical, and services capabilities.  Furthermore, master specialized partners must possess a number of Cisco and industry-standard technical certification requirements, provide customer references that document Cisco-prescribed design and deployment capabilities; and show evidence that they have the infrastructure to support a full menu of Lifecycle Services offerings and capabilities.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit.  Cisco resale partner certifications—Select, Premier, Silver and Gold—represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions.  Cisco resale partner specializations—SMB, Express, Advanced and Master—reflect an increasing depth of sales, technical and service expertise in particular technologies.  Cisco master specializations provide Long View access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

ABOUT LONG VIEW: Long View is one of the most powerful IT solutions and services companies in North America with offices across the continent. With a clear focus on combining business and technology in key areas such as Cloud, data center infrastructure, user support, and IT outsourcing, Long View is able to define and customize what the future of IT looks like. Innovative, flexible, cost-effective, and business focused… that’s Long View.

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For more information:


Patrick McGuinty
Manager, Marketing and Communications
Long View Systems

Phone: 604.676.5239