Service Desk Analyst (Loveland, CO)

March 27, 2018

Long View is seeking a dynamic Service Desk Analyst for our client located in Loveland, Colorado who has experience with troubleshooting, customer service, and ticketing systems. You will have 1-3 years of IT experience and be extremely proficient in using knowledge databases. You will also have the ability to provide technical resolutions. This position is a great entry point for a rewarding career in IT. You will be expected to work with end users ranging from entry level to C-level executives across multiple industries worldwide!

What You Can Expect

  • Great People and Culture – A practical approach to business with no bureaucracy or red tape. An environment of collaboration and support.
  • Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities.
  • Interesting Work –Be part of exciting projects while accessing all the latest technologies.
  • Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness.

What You’ll Bring

  • Experience supporting an enterprise environment in a Helpdesk or Desktop Support role, specifically with Microsoft Office 2010 / 2013 / O365 and Active Directory
  • Experience with Windows 7 / 10
  • Experience with remote support
  • Experience with PC/Printer Hardware/VPN/Citrix/Mobile devices
  • A passion for total customer satisfaction and the enjoyment of working with end users of varied technical experience
  • A pleasant phone manner and superior interpersonal skills
  • Ability to work in a team environment with individuals in multiple tiers of support and varied management structure

Life is too short for just any job. Get more out of life with a career at Long View!

Location: Denver
Job Type: Full Time Permanent
Recruiter: Carry Donahoe