Celebrating 20 Years: An interview with Long View CEO, Brent Allison

January 24, 2019
Long View Systems has received numerous awards and accolades over the past year, including Microsoft’s Canadian Partner of the Year, Citrix’s Canadian Partner of the Year, and NetApp’s Growth Partner of the Year and after seven years running are a platinum member of Canada’s Best Managed companies. It is the market leader in each of its core practice areas thanks to a wide range of public and private sector clients representing every major vertical across Canada and the United States. As we begin the New Year, what will 2019 look like for a company celebrating its 20th anniversary with a leadership team and workforce laser-focused on building deep, long-term relationships with clients and partners and determined to lead the way in digital transformation? When we think of great companies that thrive for decades, you’ll often find that an organization’s culture and guiding principles for how it interacts with customers are key components to success. Long View is very proud of its unique culture and has a leader at the helm that brings a wealth of knowledge to the table and understands “both the challenges and opportunities that digital transformation offers” for clients. To gain deeper insight into Long View’s successes, their culture, and what’s top of mind, I connected with Long View’s CEO, Brent Allison. Brian Clendenin: Brent, you’ve been the CEO at Long View for almost a year now … was joining Long View the right move for you and what surprised you the most? Brent Allison: “Indeed Brian, I’m even more excited about being at Long View after my first year than the day I joined – and I was pumped up when I joined. No question the best surprise has been the culture and the joy of our 1150 Long Viewers’. I knew it was good, but I was undersold on our people – they are authentic, super talented and they have embraced our company’s mission – they are all in. I’m certain this deep bond stems from the intent of our chair and founder Don Bialik. Twenty years ago Don set out to build a 100-year-old company with the best of intentions – built first to foster healthy lives and prosperous careers for our team, our clients and our partners. It is definitely a special place.” Brian Clendenin: Since joining, what have you seen in the market and what changes have you observed in your customer’s thinking about their business? Brent Allison: “The coolest part of being at Long View is that we have a unique vantage point across our six North American branches and across many verticals – a vantage point we like to share. And there are common themes and some major differences emerging across our growing customer base. Most noticeably, we’ve been in high demand from large mid-market customers who are experiencing more and more complexity as information technology moves to operational technology and into the c-suite. These large mid-market customers are likely under the radar for the large system integrators and they continue to tell us that they want strategic and less transactional partnerships. Technology transformation and roadmaps are difficult and complex – it is often tough to get the basics right and ROI moving in the right direction. These customers are demanding partners who can help them assess and fix the foundations of their information technology operations so they can shake loose some time and dollars to allow them to deliver on transformation. It has become clear to me that this complexity – both real and perceived, is an obstacle to be overcome if we are to help businesses realize the full digital promise. Sadly, it is a bit better in the US, where many of our customers are seeking out the latest and greatest solution and want to be first to implement a proof of concept or new idea. So we also see it as our job to import use cases and knowledge from the US while helping encourage our Canadian customers be a little more aggressive. As you know, the situation in North America is complicated further by the fact that there is a significant industry talent gap or shortfall. As we speak, Long View has close to 120 open positions. Going forward our industry will need to build talent from within and ensure we partner with each other where it makes sense. The good news is that Long View and our strategic partners are super well positioned to play an even more important role for years to come. We are working together with our partners to build talent and ensure the brightest and best choose IT careers and of course Long View.” Brian: It’s your 20th anniversary … what can we look forward from Long View for the next 20 years? Brent: “To start, our mission won’t change and we aren’t for sale – it’s a 100-year journey with a goal to deliver on client outcomes, provide healthy lives and prosperous careers for our team members and have a positive impact on the communities we serve. We have a goal to become the most loved technology services company in North America and we are well on our way. In order to make this a reality, we will continue to concentrate on what makes us different – our flexibility and our agility. As our founder, Don likes to say, it always has to be win-win-win, with our customers, our partners and our people. If it is not striking the right balance, Long View isn’t stuck to an old contract. This resonates with our customers and our partners who often come to us first for many new ideas and launches. This all does not work unless we have great people and strong North American footprint. The good news is Long View will continue to hire carefully, locally and for the long term. We have well-established processes that ensures that Long View hires only those with integrity and competence, who care deeply about customer value – but who also want to have fun. As a result, our branches in Vancouver, Victoria, Edmonton, Calgary, Toronto, Denver & Houston are growing concerns with some of the best and brightest local talent each market offers. If you apply a ‘Sunday dinner test’ which is simply to ask if I would invite any of these folks home for dinner – and the answer was a resounding yes. They are interesting, fun and purpose driven. Our customers and partners agree. As we scale and grow to a $1B company, we believe that we can still keep the spirit of this flexible & agile customer centric culture. As they say, culture eats strategy for lunch!” Brian: You say your partnerships with Cisco and Microsoft are complimentary – what do you mean by that? Brent: “Our partnerships with Microsoft and Cisco are key to us and almost everything we do can be traced back to either or both of these companies – and we have been partners of some form since day one. Generally speaking, when we say complementary, we are referring to the fact that our ultimate end user experience, managed cloud, applications and procurement/licensing practices are composed of complementary elements from both Cisco and Microsoft. So, for example, our OneCloud offering is Microsoft Azure focused and our End User Experience offerings are heavily reliant on Microsoft technologies, but without deep understanding and implementation of the right Cisco network infrastructure the solution won’t scale and perform. Here’s another way to look at it – if you are a retail business or a bank with a physical and an online presence you need a partner that provides the platform like Azure to build the applications that run your business and this is what Microsoft does. But you also need a partner that connects it all in a reliable, secure and scalable way and this is what Cisco provides and how they clearly compliment Microsoft in shaping the value added solutions Long View creates for our clients. Microsoft and Cisco will be front and centre with keynote addresses at our upcoming Activate Digital conference February 28th in Toronto.” Brian: Let’s talk a little more about your partnership with Microsoft; this past year Long View was recognized as Microsoft’s Partner of the Year. What does this award mean for your team members and customers? Brent: “This accomplishment was first and foremost a result of our clients putting their trust in Long View along with our strong partnership with Microsoft. The joint efforts between our teams – our digital architects, our licensing specialists and account managers all came together to add value. With digital transformation being front and centre with our clients, we believe Microsoft’s digital roadmap is a winner; we are 100% aligned with our offerings and their cloud strategy from on premise to hybrid to Azure hyper scale. Our consulting DNA is steeped in the Microsoft ecosystem and has been for years. In fact, Long View has made a very significant financial investment in Microsoft – we are committed to and will grow with Microsoft for years to come.” Brian: Security is on everyone’s mind these days, how is Long View addressing security for its clients? Brent: “In the era of targeted cyber-attacks, it’s unfortunately no longer a question of if but when your company has been breached – perhaps the better question to ask may be … is your company aware of a breach when it does happen and are you capable of detecting and responding to known and future threats? The largest risk to your businesses security is through employee email, connected devices and in most cases; this means smart phones, laptops, and workstations. Managing employee needs while protecting your business can be a daily battle. On average, it takes businesses 100 to 120 days to detect and respond to these vulnerabilities. The best situation is one where your business and employees remain productive while not having to worry about security threats. We partnered and co-developed with Microsoft to create CyberTrust – our email, endpoint, identity/access and security solution that provides 100% protection against known threats. This is technology which is continually informed by over a billion sources of data – combining the best of machine learning and security research to stop threats. Your employees can focus on work while CyberTrust protects them in the background – wherever they go. To further build on the CyberTrust solution – we have launched our new CyberWatch Managed Security Service. This offering provides remote monitoring detection and response on a 24x7x365 fully or semi-automatic service to remotely  monitor,  detect, respond  and neutralize cyber threats, enhanced by our NERC CIP aligned Security Operations Center (SOC). It is built on a next generation security intelligence and analytics platform powered by LogRhythm. The main objective of our innovative CyberWatch service is to deliver the right information, at the right time, with the appropriate context, to minimize the amount of time it takes to detect and respond to damaging cyber threats.” Brian: As a high growth company in many North American locations what focus is put on customer experience? Brent: “As I said at the outset, we’re on a journey to become a 100 company and that requires a laser focus on customer experience. This is so important to me that one of the few but significant changes I made to the senior leadership team was to appoint Long View’s first Vice President of Customer Experience. The mandate includes a relentless drive for top notch service quality in everything we deliver for our clients, managing our all-important Net Promoter Score (NPS), Gartner’s Peer Reviews and a number of internal campaigns such as our “All Green All the Time” initiative. This one in particular is designed to promote 100% execution on any number of fronts including our GSD (Global Service Desk), our Managed IT Services (MITS) dashboard and our AI automation projects. In times of big change it is very easy to get distracted on quality and delivery. At Long View we have our eye on this ball.” Brian: What distinguishes Long View when it comes to launching new product offerings in the marketplace? Brent: “First and foremost, our ideation process and discipline to develop ongoing and innovative solutions is part of our DNA. We have developed a methodology and framework for continued innovation inside our organization to build the mindset that we must always add value for our clients every day. We use a number of tools to facilitate “idea storming” and create an environment for our team and partners to collaborate and create value filled products and services for our clients. The real test, of course, is when the offering goes to market. An ideal example would be our new Cloud Voice Collaboration service offering. In this case, our innovation framework and research confirmed that the marketplace was asking for simplified management for modern collaboration services and a better overall end user experience. Businesses today are looking for a simple, cost effective, scalable and intelligent communications experience for chats, calls and meetings – regardless of the device. To add to that, legacy systems are costly to maintain, support and replace. Our new cloud based solution can scale quickly and easily to meet the needs of today’s business – and the built in utility model is ideal for managing costs and expanding while providing a consolidated offering including phone system, calling plans, audio conferencing to enable a better modern collaboration experience.” Brian: Looking out on the technology horizon, what do you see coming next that businesses need to address? Brent: “One of the responsibilities we have at Long View is to invest in the future for our clients, staff and partners. One such investment is our CTO Office established way back in 2006. Its role is to research and keep tabs on all current and future technologies which will impact our clients and ensure we have line of sight and the runway to adjust strategy and create meaningful and strong value loaded offerings. I think we are seeing one of the biggest technology shifts since the Internet. It is vitally important we adapt our strategy to these changing times and we are. Today there are a handful of key disruptors in our industry which are impacting our clients in some shape of form – artificial intelligence (AI), blockchain, IoT, mixed reality and others are here to stay and it’s our role to understand and simplify the impact and competitive advantages they offer. I would also add we are disrupting ourselves with these new technologies. In 2018 we focused on embracing automation and AI to help us become more effective and efficient internally – our centralized services business unit rolled out an automation initiative as part of our own digital transformation. We also made investments in AI, in our applications practice focused on IoT, data analytics, and Cloud Voice Collaboration. These are key areas for the future and we are ensuring that new offerings continue to emerge to stay relevant.” Brian: Today, all organizations are thinking about digital transformation, how can Long View help organizations with their digital transformation journey? Brent: “Reducing complexity and improving the value of IT investments will be our goal. In order to do this we proactively build all of our managed services and offers so they are secure by design and as such will reduce risk and reduce costs for our clients so they can reinvest in their own industries transformation of their operational technology.” Brian: Tell me more about your upcoming Activate Digital Conference on February 28th in Toronto? Brent: “Long View looks forward to playing our role and bringing our partners and customers together at Activate Digital 2019. We hope to make Canada as productive as we can for many years to come. While last year’s conference, which brought together for the very first time in one place the then new leadership from Microsoft, Cisco, and HPE created awareness, this year Activate Digital 2019 will take “digital transformation” in Canada to a whole new level of insight and understanding – and ultimately showcase it in real time. It is the ultimate opportunity for you to collaborate, communicate and cooperatively work together towards achieving your digital objectives, and I am pleased to extend this invitation to you to join us in Mississauga on Feb. 28.” By Brian Clendenin @itworldca Published: January 24th, 2019
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Long View Partners with YYC Calgary International Airport to Create Top-Tier, Stress-Free Customer Experience

November 15, 2018
Local organizations are working together to make Calgary a destination of choice through innovative and creative solutions. Summary: ●             Calgary strong: Long View Systems and the Calgary Airport Authority partner to transform airport experience for all stakeholders. ●             Long View will consolidate service providers to provide Tier 1 IT support and management across the airport.   Calgary, Alberta  – November  15, 2018 - Calgary-based Long View Systems is excited to announce it is partnering with the Calgary Airport Authority to lead the digital component of YYC’s IT transformation. The announcement is the latest in a growing focus on the growth and sustainability of Canadian airports, heralded by the Canadian Chamber of Commerce’s air transit resolutions passed in late September. “We are thrilled to be the primary Tier 1, on-site IT services provider for the Calgary International Airport,” said Lisa Eyamie, General Manager Calgary, Long View. “Partnerships and relationships such as this are core to what we pride ourselves on at Long View. A local company bolstered by a global, enterprise-like client experience”. The multi-year agreement will see Long View consolidating support services to provide faster response times and a consistent, seamless customer experience throughout the airport. “The Calgary Airport is going through a transformation where the customer experience - the frictionless, seamless, stress-free journey through the airport — is being realized,” said Mike Maxwell, CIO of the Calgary Airport Authority. “Part of that is ensuring that the thousands of pieces of technical infrastructure and devices that facilitate the journey every day are maintained at the highest possible level.” Long View will also support upgrades to the domestic terminal along with a sleek visual refresh. Long View and the Calgary Airport Authority have been strategic partners since 2011, with Long View providing IT project support, IT procurement and staff augmentation for IT support (a notable project was the International Terminal Building). This new agreement represents a new strategic alignment, under the North Star directive where the focus is on creating effortless and memorable customer experiences. It also coincides with a new set of resolutions passed by the Canadian Chamber of Commerce aimed at supporting the growth and sustainability of Canadian airports, suggesting the North Star plan will find fertile soil for growth. ABOUT LONG VIEW  Long View is an IT services provider headquartered in Calgary with offices in Edmonton, Vancouver, Victoria, Toronto, Denver & Houston. The company is guided by the values of integrity, competence, value and fun, Long View was founded with the mission to become a 100-year company. Long View’s client-centered approach, focus on value-added service and depth of expertise, has led to a broad portfolio of loyal clients across the private and public sectors. In 2018, Long View was named Microsoft Partner of the Year for Canada. In addition, Long View achieved Platinum Club Member status as a Best Managed Company in Canada by retaining its program status for 7 consecutive years. For more information about Long View, please visit ABOUT THE CALGARY AIRPORT AUTHORITY The Calgary Airport Authority is a not-for-profit organization incorporated under the Regional Airports Authorities Act of Alberta. The Calgary Airport Authority is responsible for the management, operation and development of YYC Calgary International Airport and Springbank Airport (YBW). YYC is an important economic engine for the city, region and province, which will welcome more than 17 million passengers in 2018, supporting more than 50,000 jobs and generating billions of GDP per annum in economic activity. For more information about the Calgary Airport Authority, please visit  
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Long View Named NetApp Canada Growth Partner of the Year at Second Annual Channel Connect Conference

July 12, 2018
Scottsdale, AZ – June 28, 2018 — Long View has been named NetApp Canada Growth Partner of the Year for its overall FY18 revenue, year over year growth, key account wins and participation in regional partnership activities. "The Channel Partners recognized today have gone above and beyond to support our joint customers in digital transformation,” said Jeff McCullough, vice president, Channel Sales, NetApp. “It’s my honor to congratulate Long View on being named Canada Growth Partner of the Year winner. NetApp looks forward to continuing to work with you to support our joint customers in their digital transformation.” “We are truly honored to be recognized as Growth Partner of the Year in Canada and look forward to continued success!” said Kent MacDonald, Senior VP Business Development, Long View. The 2018 Americas Partner Awards were announced on stage at NetApp’s inaugural Channel Connect Conference (C3) where strategic partner executives from across the Americas region gathered to hear about NetApp’s strategic vision and engage with NetApp executives.
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Long View Named to CRN’s 2018 Solution Provider 500 List

June 19, 2018
Denver, Colorado, June 16, 2018 – Long View announced today that CRN®, a brand of The Channel Company, has named Long View to its 2018 Solution Provider 500 list. The Solution Provider 500 is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. The Solution Provider 500 is CRN’s predominant channel partner award list, serving as the industry standard for recognition of the most successful solution provider companies in the channel since 1995. The complete list will be published on, making it readily available to vendors seeking out top solution providers to partner with. “Long View has embraced the disruption that is taking place from digital transformation and is committed to helping our clients through it.  This has allowed us to continue to grow” said Kevin Crowe, Executive Vice President, Strategy at Long View.  “We are so proud of our amazing team that continues to stay dedicated and focused on driving value for our clients”. “CRN’s Solution Provider 500 list spotlights the North American IT channel partner organizations that have earned the highest revenue over the past year, providing a valuable resource to vendors looking for top solution providers to partner with,” said Bob Skelley, CEO of The Channel Company. “The companies on this year’s list represent an incredible, combined revenue of $320 billion, a sum that attests to their success in staying ahead of rapidly changing market demands. We extend our sincerest congratulations to each of these top-performing solution providers and look forward to their future pursuits and successes.” The complete 2018 Solution Provider 500 list will be available online at and a sample from the list will be featured in the June issue of CRN Magazine. About the Channel Company The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.
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Long View recognized as Microsoft’s 2018 Country Partner of the Year for Canada

June 7, 2018
Calgary, Alberta June 7, 2018 — Long View today proudly announced it has won the 2018 Microsoft Country Partner of the Year Award for Canada. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. “I am super proud of the Long View team today,” said Brent Allison, CEO Long View.  “This is an enormous accomplishment and is a testament to our ability to execute on our strategy while creating “win-win-win” outcomes for our partners, our clients and our people.  Our deepest appreciation to team members who have implemented programs with Microsoft and to all our talented technical teams who have sold, implemented and provided fantastic service to our clients.  We’d also like to say thanks to our friends and colleagues at Microsoft who have made our partnership a priority.  We are looking forward to growing our partnership with you for many years to come!” Ranked by Microsoft as the fastest growing Canadian Licensing Service Provider with 36% YOY growth and ranked Number 1 for Cloud Service Provider Market Share in Canada, Long View has a trusted reputation for delivering best-in-class technology solutions on a foundation of industry best practices. Long View has strategic partnerships to accelerate customers’ cloud transformation and has also developed solutions like Cyber Trust that leverages the Microsoft Security framework to keep customers safe. Long View’s extensive experience in building multi-cloud datacenters has resulted in Azure cloud migration and managed service agreements with companies across North America. Long View has been a Microsoft partner since 2004 and holds Gold level competency in many Microsoft products such as Cloud Platform, Cloud Productivity, Collaboration and Content, Communications, Datacenter, Enterprise Mobility Management, Messaging, and Windows and Devices. Awards were presented in several categories, with winners chosen from a set of more than 2,600 entrants from 115 countries worldwide. Long View was recognized for providing outstanding solutions and services, as well as representing excellent subsidiary engagement in Canada. The Microsoft Country Partner of the Year Awards honor partners at the country level that have demonstrated business excellence in delivering Microsoft solutions to multiple customers over the past year. This award recognizes Long View as succeeding in effective engagement with its local Microsoft office while showcasing innovation and business impact, driving customer satisfaction, and winning new customers. “We are honored to recognize Long View of Canada as a Microsoft Country Partner of the Year,” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft Corp. “Long View has distinguished itself as a top partner, exemplifying the remarkable expertise and innovation we see in our Microsoft partner community to deliver transformative solutions.” The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions over the past year. For further information: Geoff Hogue, Marketing Manager, Long View, Phone: 403.515.6900, E-mail:
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Long View achieves Platinum Club Member status with Canada’s Best Managed Companies program

March 8, 2018
CALGARY, Alberta (March 8, 2018) — For the seventh straight year, Long View, one of North America’s most powerful providers of Hybrid IT solutions and services was honoured by achieving Platinum Club Member status with the Canada's Best Managed Companies program by retaining its Best Managed designation for seven consecutive years. The 2018 Best Managed program recognizes the best-in-class of Canadian-owned and managed companies with revenues over $15 million demonstrating strategy, capability and commitment to achieve sustainable growth. “At Long View, we are very proud to be recognized for 7 years in a row as one of the Best Managed private companies in Canada!  On behalf of the 1,000 plus Long View team members, Thank You!  Each of us loves to create WIN-WIN-WIN situations for our clients, staff and Long View itself” said jointly Don Bialik, Chairman and Brent Allison, CEO. Over the last 36 months, Long View has pivoted to build solutions underpinned by partners such as Microsoft, Cisco and Hewlett Packard Enterprise but defined and differentiated by Long View. Solutions such as OneCloud, which provides companies with hybrid cloud-based solutions, and Ultimate End User Experience that improves workplace productivity for employees while reducing organizational IT costs are all backed by an unsurpassed Long View managed service experience. “Best Managed Platinum winners have exceptional insights and knowledge into business management practices. They are an inspiration and really take their game to a new level,” said Lorrie King, Partner, Deloitte and Co-Leader, Canada’s Best Managed Companies program. In 2017, Long View won Microsoft Canada’s Enterprise Cloud Partner of the Year award, Cisco Canada’s  Software/Lifecycle Partner of the Year and for the fifth year in a row was named a Niche Player for Managed Workplace Services in North America on Gartner’s Magic Quadrant. Now in its 25th year, Canada’s Best Managed Companies is one of the country’s leading business awards programs recognizing Canadian-owned and managed companies for innovative, world-class business practices. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the caliber of their management abilities and practices. 2018 winners of the Canada’s Best Managed Companies award will be honoured at the annual Canada’s Best Managed Companies gala in Toronto on April 11, 2018. On the same date, the Best Managed symposium will address leading-edge business issues that are key to the success of today’s business leaders. The Best Managed program is sponsored by Deloitte, CIBC, Canadian Business, Smith School of Business and MacKay CEO Forums. About Canada’s Best Managed Companies Canada's Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $15 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices. The awards are granted on four levels: 1) Canada’s Best Managed Companies new winner (one of the new winners selected each year); 2) Canada’s Best Managed Companies winner (award recipients that have re-applied and successfully retained their Best Managed designation for two additional years, subject to annual operational and financial review); 3) Gold Standard winner (After three consecutive years of maintaining their Best Managed status, these winners have demonstrated their commitment to the program and successfully retained their award for 4-6 consecutive years); 4) Platinum Club member (Winners that have maintained their Best Managed status for seven years or more). Program sponsors are Deloitte, CIBC, Canadian Business, Smith School of Business and MacKay CEO Forums. For further information, visit For more information: Geoff Hogue Marketing Manager Long View Phone: 403.515.6900 E-mail:  
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Long View named to Gartner’s Magic Quadrant for Managed Workplace Services, North America

February 21, 2018
  CALGARY, Alberta and DENVER, Colorado (February 20, 2018) — For the fifth straight time, Long View has been positioned as one of the “Niche Players” on Gartner’s January 2018 Magic Quadrant. Evaluated in the Managed Workplace Services report, Gartner positioned Long View based on the company’s execution and strategic vision for the future of Managed Workplace Services. “We’re very proud to once again be positioned on Gartner’s Magic Quadrant, along with 20 outstanding North American Managed Workplace Services providers,” says Long View’s Executive Vice President of Strategy, Kevin Crowe. “To be included amidst the significant changes that have taken place in the end-user outsourcing market demonstrates our strategic vision, execution, and innovation in this space. When the offering is paired with our core OneCloud offering we are truly differentiated in the market.” “Long View’s flexible and agile solutions have led the way in the shift from employees needing to work in one location to IT enabling employees to be productive in several locations, and at any time of day,” adds Robin Bell, Long View’s Chief Technology Officer. “We believe our position on the Magic Quadrant is once again something we are celebrating and feel it proves we are a visionary client partner when it comes to digital workplace capabilities, both on premise and in the cloud.” Long View supports over 97,000 users (both service desk and workplace devices) with 730,800 contacts handled, manages over 78,000 desktops/laptops and supports over 68,000 smartphones and tablets with four (4) dedicated service desk centers and 114 agents. Long View’s End User Experience offerings include service desk, desk side support, mobility, collaboration, productivity tools and assessments, with an ultimate goal of ensuring end-user experiences are positive and seamless. Long View’s hybrid cloud solution rounds out this offering through providing a combination of cloud types across multiple platforms to further enhance employee flexibility and productivity. Inclusion in the Magic Quadrant is based on ability to execute and completeness of vision. Evaluation criteria for the ability to execute in this Magic Quadrant include: Overall viability, sales execution/pricing, customer experience, operations, products and services, market responsiveness and marketing execution. Gartner’s detailed analysis of key trends, providers, and offerings helps sourcing executives choose the right provider in a crowded and critical market. ABOUT THE MAGIC QUADRANT: Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. ABOUT LONG VIEW: Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.  
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For the first time the new heads of Microsoft, Cisco, and Hewlett-Packard Canada are coming together at #ActivateDigital2018

February 8, 2018
Microsoft's Peesker, Cisco's Dagher, and HPE's Dathan to talk about Canada's digital Future at historic Guelph Conference on February 27th TORONTO, Feb. 7, 2018 /CNW/ - #ActivateDigital2018, will for the first time bring together Canadian high-tech industry thought leaders to talk about the emerging digital economy and the impact it will have on this country's future from both a business and political standpoint particularly in the Southwestern Ontario region. According to Cisco President Rola Dagher, "the Toronto-Waterloo corridor now rivals Silicon Valley as an innovation generator." The new Cisco head then went on to add that "as artificial intelligence gains prominence, both Toronto, and Montreal are also emerging as global centres of innovation," and that "this is just the beginning." The conference, which is being hosted by Long View Systems, a Canadian based IT services and solutions company with offices across North America, will also feature a line-up of other top-flight speakers from companies such as Waterloo-based BlackBerry. Activate Digital is taking place on February 27th at the Delta Guelph Hotel and Conference Centre. Guelph Mayor Cam Guthrie, who shared the reasons for his city's incredible success as the "epicentre of technological innovation" in his recent Spotlight article, will be delivering the conference's opening remarks. At a special evening event, an invitation will be sent out to select members of the media to meet and talk with the speakers as well as other notable attendees. Leafs great Darryl Sittler who is from St. Jacobs, Ontario will be present at the evening event, which is also raising money for London-based Craigwood Children, Youth & Family Services. About Long View Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View. Geoff Hogue Marketing Manager, Long View Email:
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Long View names Brent Allison as new CEO

January 18, 2018
Calgary, AB – January 18, 2018 – Long View announced today that its Board has appointed Brent Allison as CEO effective February 12, 2018. “This is the perfect time for Brent Allison to become Long View's next Chief Executive Officer.  As a strong and dynamic leader, Brent joins us at a time when Long View is poised for continued growth through delivering innovative solutions and facilitating digital transformation for our clients,” said Executive Chairman Don Bialik. “Today’s pace of change is exponential. Every business today, public and private, is navigating their own digital transformation, overcoming disruptive markets and Long View’s supportive role in this digital transformation has never been more important. As our next CEO, Brent is uniquely qualified in his ability to translate vision and strategy into world-class execution. He is an ideal fit for Long View’s culture and has a long track record in both Canada and the USA of inspiring, energizing, and connecting with employees, customers and partners. Brent’s leadership style is exactly what Long View needs as we enter this next chapter in our 100 year journey.” Brent was most recently with TELUS as their SVP, Business Futures. In his previous roles, he has been SVP for Marketing, Strategy & Planning and Partner Solutions & Enterprise Planning at TELUS.  He has dedicated his career to building high-performance teams and cultures.  With 23 years of experience, he is a passionate believer in the power of building and nurturing strong relationships.  Brent is also Vice Chair of TELUS' Manitoba Community Board and is Chair of TELUS Spark Science Centre in Calgary.  Brent holds an MBA from the University of Calgary, and a Bachelor of Commerce degree from the University of Saskatchewan.  He was named to Avenue Magazine’s “Calgary Top 40 under 40” class of 2009. Brent commented, “Although the digital revolution is well underway, leadership teams are struggling to securely reinvent cost structures while also improving customer experiences.  With an ongoing shortfall of tech professionals this presents an amazing leadership opportunity for Long View.  Companies need more than transactional cloud sales, expensive custom system integration or standard network sales.  They are in need of local trusted advisors with deep and broad digital experiences who will stay with them for the journey.  Who better to help enterprise and mid-sized corporations securely navigate, procure and configure managed services than Long View?” As Brent takes on the CEO role, Don Bialik will move to Executive Chairman and continue to be active in Long View. About Long View Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View. Geoff Hogue Marketing Manager, Long View Email:  
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Long View’s Sarah Malcolm Morreau promoted to Vice President, Licensing and Software Asset Management

October 18, 2017
Calgary, Alberta (October 10) — Long View is pleased to announce that Sarah Malcolm Morreau has promoted to Vice President, Licensing and Software Asset Management, effective October 1, 2017.  In her new role, she will continue to drive sales for our Licensing and Procurement practice. Sarah will also provide strategic direction to our SYNC Services team of Licensing Analysts, Software Asset Management Specialists and Audit Defense Advocates.  Sarah is a recognized market leader in IT licensing trends, cloud licensing, software asset management, custom contract creation and IT cost reduction strategies.  She is recognized industry wide as skilled negotiator and licensing expert and has been named to the CRN Women of the Channel for the past three years. Geoff Hogue Marketing Manager, Long View Email:
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