Long View Launches User Shield – an industry first solution to secure Microsoft Office 365

March 25, 2020

CALGARY, March 24, 2020 - Long View, two-time Microsoft Canada Partner of the Year, proudly announces the launch of User Shield – an industry first solution to secure Microsoft Office 365.  

User Shield is a Microsoft Azure Sentinel Technology that is designed to monitor and protect the Microsoft ecosystem of Office 365, Azure, Defender, and Cloud App Security.

"We are entering a new era in business where it is essential that employees can communicate and collaborate anytime from anywhere and from any device – quickly, conveniently, and securely" said Greg Hartmen, Digital Defence Practice Director at Long View. "There is simply no better tool than Microsoft's Sentinel to secure O365 for your business."

Long View's unique industry-leading User Shield service is designed to deliver a powerful new security offering.

What does it Offer?

  • Secures Microsoft Office 365 environments
  • Utilizes Microsoft's Sentinel SIEM for best in breed toolset and analytics
  • Utilizes automated playbooks for real-time responses where possible
  • Leverages 24×7 SOC expertise to triage more complex problems and provide advisory to clients
  • Leverages a unique and powerful ruleset proven and tested in the field

Why is it Better?

  • Only Microsoft Sentinel integrates this seamlessly with O365
  • Our security experts ensure your O365 configuration is secure at onboarding
  • Our unique and powerful ruleset was developed for national banks
  • Long View's Security Operations Center (SOC) monitoring proven for over two years

Why Long View?

Long View is one of the most powerful information technology services and solutions companies in North America and the first in the industry to secure the O365 environment with our User Shield service. We have the ability to mobilize quickly for emergencies or rapid deployment, offer project management support with a team of over 850 technical consultants to help your organization realize its full business potential through collaboration.

As an expert and leading authority in the field of workplace transformation, Long View designs, implements, and secures the right remote workforce solution to empower your employees and deliver maximum results to maintain productivity for your business.

People you can count on – Service you can depend on – Technology that delivers. Learn more about User Shield from Long View

For further information: Geoff Hogue, Marketing Manager, Long View, Phone: 403.515.6900

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Long View Coronavirus (COVID-19) Business Continuity Plan Update

March 20, 2020

March 20, 2020

The outbreak of COVID-19 continues to increase around the world. Long View remains vigilant, committed, and focused on the health & safety of team and the continuity of business-critical services to our clients and partners.

Long View is 100% operational in all our six locations throughout North America. All service offerings and support are designed to operate either in-house or remotely with no service degradation.

Our integrated global services (IGS) teams are fully operational and working remotely. Long View is 100% certified and in compliance with the following regulations for our services:

  • ISO/IEC 27001:2013
  • SSAE18 SOC 1 & 2 (Type II)
  • PCI DSS 3.2.1 Attestation of Compliance/AOC

These key certifications align with our business continuity plan (BCP) and allow us to maintain our operating status. In addition, our critical suppliers are aligned with our BCP.

Last week, Long View activated our comprehensive Business Continuity Plan (BCP) which is designed to scale as required to support our clients. As part of our BCP, our COVID-19 Assessment Team continues to meet to assess the current situation as it evolves and provides ongoing updates.

In order to support our clients, rest assured that the BCP measures are fully in place to maintain business continuity for all clients and protect the health of our teams, clients, and partners.

Specifically, the Global Service Desk (GSD), Network Operations Center (NOC), Security Operations Center (SOC), all Managed IT Services (MITS), and our hardware/software procurement services are 100% secure and fully operational.

Global Service Desk (GSD):

  • The service desk is fully operational 24x7x365 to serve clients.

OnDemand Services (ODI):

  • All OnDemand services remain fully operational 24x7x365 and remain stable and available with no issues in performance.
  • The team is fully engaged, and additional capacity is available for clients if needed.  

Project Services Team:

  • The project services team is fully operational and, as required, we have project services and resources available to support our clients.

Network Operations Center (NOC):

  • The network operations center is fully operational 24x7x365 and has built-in redundancy in both Canada and the USA.

Security Operations Center (SOC):

  • The security operations center is fully operational 24x7x365 and we are in full compliance with our regulations.

Managed IT Services (MITS):

  • All managed IT services are 100% available and have contingency support via our Integrated Global Services (IGS) team.

SYNC Licensing and Procurement Services:

  • The Licensing team is here to support your needs, if you are looking to ramp up or down your licensing needs please reach out so we can work to support your business.
  • The procurement services team is fully operational and available to take orders, and deliver hardware and software to our clients.
  • Long View’s extensive network of manufacturing and distribution partners are available to support our clients. We have access to warehousing and distribution centers.

Integrated Global Services (IGS):

  • All 275 members of the IGS team are 100% available and can support all client requirements.
  • All tools and critical work environments are tested regularly so every IGS employee can work remotely and access anything they need.
  • Team members have already begun working from home with no degradation in our performance or service levels.
  • We are bringing additional resources to the GSD to ensure we can accommodate higher than expected volumes.

Client procurement services:

  • The procurement services team is fully operational and available to take orders, and deliver hardware and software to our clients.
  • Long View’s extensive network of manufacturing and distribution partners are available to support our clients. We have access to warehousing and distribution centers.

At Long View, we have a People First culture and these measures help protect our employees, clients, partners, and our communities.

We are continually monitoring the situation and are making the necessary adjustments to our Business Continuity Plan to keep everyone safe, healthy, and without service interruption to our clients.

If you have any questions or concerns, please contact us as we are happy to address them immediately.

Warm Regards,
Brent Allison, CEO Long View

March 10, 2020

As coronavirus (COVID-19) diagnoses continue to increase around the world, Long View is committed to the health & safety of its employees and the continuity of critical services to its clients and partners. Long View has a comprehensive Business Continuity Plan (BCP) in place that we are ready to activate if needed. As part of our BCP, we have assembled a COVID-19 Assessment Team who meet frequently to assess the current situation as it evolves. Please know that we have taken some immediate measures to maintain business continuity and protect the health of our employees, clients and partners.

  • If employees show signs of symptoms related to COVID-19, have traveled to an area of extreme caution as identified by the WHO, or have been in close physical contact with someone who has traveled to one of those areas, we require them to notify us and work from home for 14 days.
  • We now require all office visitors to complete a health assessment form when entering any one of our offices in North America.
  • We have shared best practice health tips with all employees, and placed extra hand sanitizing stations around our offices.
  • Discretionary travel will continue to be restricted and require executive approvals. All other travel will be restricted to client-critical travel.
  • Please work with your Account Manager on any planned travel to and from Long View. Virtual collaboration tools are working seamlessly.
  • If required, we have the capability to have our employees work from home with full and secure access to Long View’s infrastructure to support our clients.

Key Considerations For Your Organization

We want to be clear that these policies don't change how we work with you, or our ability to provide you the services and products you rely on. At Long View, we have a People First culture and these measures will help protect not only our employees, clients and partners, but also our communities as a whole.

We will be continually monitoring the situation as it evolves and will make adjustments to our plan accordingly to help keep everyone safe and healthy.

If you have any questions or concerns, please do not hesitate to contact us as we would be happy to address them immediately.

Warm Regards,
Brent Allison, CEO Long View

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Long View selected as the 2019 Canada Partner of the Year by Veeam® Software

March 11, 2020

Calgary, Alberta – March 11, 2020: Long View proudly announces it has been selected as the 2019 Canada Partner of the Year by Veeam® Software, the leader in Backup solutions that enable Cloud Data Management™. These fifth annual awards recognize North America Veeam ProPartners and Veeam Cloud & Service Provider (VCSP) partners who have not only demonstrated success in providing Veeam solutions to their customers, but who have also provided first-class support, expert knowledge, continued product education, and a true Veeam strategy incorporated into their business.

Long View was recognized as Veeam Canada Partner of the Year, for demonstrating the best overall performance in areas of consistent revenue growth, collaboration with Veeam and proactive selling, and promoting Veeam solutions and adjacent technologies.

“We are excited to recognize and honour Long View as Partner of the Year in Canada,” said Kevin Rooney, vice president of Americas channels at Veeam. “As a 100-perent channel company, we attribute much of our profitable growth and success to our partners. Long View’s commitment to Veeam, product expertise, and ability to deliver the best Cloud Data Management solutions in the industry make them an ideal Veeam partner.We applaud Long View for their loyalty and service to our joint customers, and look forward to an even stronger partnership in 2020.”

It’s an exciting time to be a Veeam partner in Canada,” said Kent MacDonald, Senior Vice-President, Strategic Alliances. “We are honoured to be chosen as Veeam Canada’s 2019 Partner of the Year. As our partnership continues to evolve, Long View is proud to announce today the launch of a new Office 365 data protection service powered by Veeam.”

The leadership team at Long View would like to take this opportunity to thank Veeam for our incredible partnership and a well-deserved thank you to the people of Long View who make the potential for awards and recognition like this possible.

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Long View retains its Best Managed designation for nine consecutive years

March 5, 2020

CALGARY, Alberta (March 5, 2020) — For the ninth straight year, Long View, one of North America’s fastest growing and leading providers of IT solutions and services was recognized by retaining its Best Managed designation for nine consecutive years. Long View has been a Platinum member for the past three years. The 2020 Best Managed program recognizes the best-in-class of Canadian-owned and managed companies with revenues over $25 million demonstrating strategy, capability and commitment to achieve sustainable growth.

“At Long View, we are very proud to be recognized for nine years in a row as one of the Best Managed private companies in Canada!  On behalf of the 1,200 plus Long View team members, Thank You!  Each of us loves to create WIN-WIN-WIN situations for our clients, our team and Long View itself” said Brent Allison, CEO.

Long View has created leading solutions focused on adding value to its clients which are underpinned by partners such as Microsoft and Cisco but defined and differentiated by Long View. Solutions such as OneCloud, which provides companies with hybrid cloud-based solutions, Ultimate End User Experience which improves workplace productivity for employees while reducing organizational IT costs, and Digital Defence which provides the marketplace with comprehensive and straight-forward cyber-security offerings all backed by Long View’s unsurpassed managed service experience.

Best Managed Platinum Club winners are resilient. They have been consistent in successfully adapting to change throughout the years and overcoming economic challenges. These companies truly impact how Canada is viewed on the world stage when it comes to the success of private business,” said Kari Lockhart, Partner, Deloitte Private and Co-Leader, Canada’s Best Managed Companies program.

In 2019, Long View celebrated 20 years in business and was awarded Microsoft Canada Partner of the Year for the second consecutive time – a first for any Microsoft Canadian partner.

Now in its 27th year, Canada’s Best Managed Companies is one of the country’s leading business awards programs recognizing Canadian-owned and managed companies for innovative, world-class business practices. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the caliber of their management abilities and practices.

2020 winners of the Canada’s Best Managed Companies award will be honoured at the annual Canada’s Best Managed Companies gala in Toronto on April 1st, 2020.

The Best Managed program is sponsored by DeloittePrivate, CIBC, Canadian Business, Smith School of Business, and TMX Group.

For more information, visit

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Long View Awarded as Canada Architectural Excellence in Cloud and Data Center Partner of the year

November 19, 2019

Canada - November 19, 2019

Recently at Cisco’s annual partner conference in Las Vegas, Nevada Long View was honored with Architectural Excellence in Cloud and Data Center Partner of the Year its innovation, leadership and best practice as a Cisco business partner across Canada. Kent MacDonald, Senior Vice President, Strategic Alliances of Long View, accepted the award on behalf of the company which was recognized as one of Canada’s leading technology solutions providers and thought leaders.

“It is an honor to receive Cloud and Data Center Partner of the Year  award, which showcases Long View’s commitment to designing and delivering innovative solutions and services that span the Cisco portfolio,” said  Kent MacDonald, SVP Strategic Alliances, Long View. “By partnering with Cisco, Long View’s highly skilled team is empowered to solve customers’ complex challenges with solutions that are tailored to meet their specific needs. We look forward to continuing to deepen our relationship with Cisco as we develop new solutions and services that transform the market.

~ Kent MacDonald, Senior Vice President, Strategic Alliances, Long View
Lane Irvine & Kent MacDonald, Long View

Cisco Partner Summit Theatre awards reflect the top-performing partners within specific technology markets across Canada. All award recipients are selected by a group of Cisco Global Partner Organization and regional and theatre executives.

Cisco Partner Summit is attended by more than 2,100 global attendees from Cisco’s eco-system of partners representing more than 1,000 companies worldwide from more than 75 countries.

About Long View:
Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.

For more information:

For further information: Geoff Hogue, Marketing Manager, Long View, Phone: 403.515.6900, E-mail:

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Introducing Microsoft 365 Business Voice

November 8, 2019

Calgary, Alberta - November 1, 2019 - Long View is proud to be a Microsoft Canada launch partner offering 365 Business Voice.

Today's businesses need communication and collaboration tools that are easy to use and designed to work together. That’s why Microsoft built 365 Business Voice, a cloud-based phone system for businesses with up to 300 users that provides you with the ability to make and receive calls from any phone number. It integrates with Office 365, and together they deliver an all-in-one communication and collaboration solution. Starting today, Business Voice is available as an add-on to Microsoft 365 and Office 365 plans1 in Canada and the UK, and will be available globally in 2020.

Business Voice works wherever you do - on computers, smartphones, and desk phones. It brings together calling, meetings, and messaging into a single application, Microsoft Teams. It’s a complete, secure phone system with enterprise-grade features and reliability.

Getting started with Business Voice is easy, with a “getting started” wizard to walk you through setting up new phone numbers within minutes.  If you already have Office 365, you can set up and manage Business Voice from the same administrative console as the rest of your Office 365 services. With all your communication and collaboration tools in one place, it is easier than ever to get work done.

How to get Microsoft 365 Business Voice

Microsoft 365 Business Voice is an add-on to Microsoft 365 and Office 365 plans that include Microsoft Teams. It includes a phone system, audio conferencing, and calling plan in one package. You can also choose to use your own calling plan from a third-party provider.

You can buy Business Voice through Long View, one of only a few Canadian partners offering this service.

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Long View Becomes BlackBerry Gold Partner

September 5, 2019

Calgary, Alberta September 2019 - Long View is committed to delivering the best IT solutions to support our customers.  Long View is proud announce we have achieved Gold Solutions Provider status with our strategic partner BlackBerry.

This tier recognizes skilled and committed partners for their knowledge and expertise in design and deployment capabilities and benefits from higher recognition and rewards.

With BlackBerry’s security at the core, our customers can be confident in their ability to manage and protect connected devices, end points and things.  One of BlackBerry’s key offerings that Long View is leading with, is BlackBerry’s partnership with Microsoft which integrates BlackBerry’s expertise in mobile security and collaboration with Microsoft’s cloud and productivity products.

For further information: Geoff Hogue, Marketing Manager, Long View, Phone: 403.515.6900, E-mail:

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Long View Recognized on CRN’s 2019 Solution Provider 500 List

June 18, 2019
Denver, Colorado June 18, 2019 – Long View announced today that CRN®, a brand of The Channel Company, has named Long View to its 2019 Solution Provider 500 list. This annual list ranks the largest North American IT channel partner organizations by revenue. The Solution Provider 500 is the industry standard for recognizing the highest performing technology integrators, strategic service providers and IT consultants. It is the industry's predominant channel partner list, serving as a valuable resource for technology vendors looking to partner with top solution providers. “Long View has embraced the disruption that is taking place from digital transformation and is committed to helping our clients through it.  This has allowed us to continue to grow” said Kevin Crowe, Executive Vice President, Strategy at Long View.  “We are so proud of our amazing team that continues to stay dedicated and focused on driving value for our clients and are honored to be recognized once again by CRN. “The companies on this year’s list represent an incredible combined revenue of $320 billion, a sum that attests to their success in staying ahead of rapidly changing market demands,” said Bob Skelley, CEO of The Channel Company. “Congratulations to the solution provider organizations leading the way in digital transformation and the latest technology services.” The complete 2019 Solution Provider 500 list is available online at and a sample from the list will be featured in the June issue of CRN Magazine. About The Channel Company The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. Copyright ©2019. CRN is a registered trademark of The Channel Company, LLC.  All rights reserved.
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Long View recognized, once again, as Microsoft’s 2019 Country Partner of the Year for Canada

June 17, 2019
Calgary, Alberta June 17, 2019 — Long View today proudly announced it has won the 2019 Microsoft Country Partner of the Year Award for Canada for the second consecutive year – a first for any partner in Canada. The company was honored among a global field of top Microsoft partners for demonstrating their commitment to clients, market impact and exemplary use of Microsoft technologies. Each year 2,900 partner nominations from 115 countries are received by Microsoft to determine the winners. “We love where Microsoft is headed—all cloud, all mobile and globally secure with scale,” said Brent Allison, CEO of Long View. “We’ve built our key managed services offerings on the foundation of Microsoft technologies and roadmaps”.  He added “this is an enormous accomplishment and is a testament to our continued ability to execute on our strategy while creating “win-win-win” outcomes for our partners, our clients and our people.  Our deepest appreciation goes out to all of our Long View team members who have implemented Microsoft programs and to our talented technical teams who have sold, implemented and provided fantastic service to our clients.” Long View has been a Microsoft partner since 2004 and holds Gold level competency in most Microsoft technologies including Cloud Platform, Cloud Productivity, Collaboration and Content, Communications, Datacenter, Enterprise Mobility Management, Messaging, and Windows and Devices. The Microsoft Country Partner of the Year Awards honor partners at the country level that have demonstrated business excellence in delivering Microsoft solutions to multiple customers over the past year. This award recognizes Long View as succeeding in effective engagement with their local Microsoft offices across Canada while showcasing innovation and business impact, driving client satisfaction, and winning new customers. “We are honored to recognize Long View as our Microsoft Country Partner of the Year in Canada,” said Gavriella Schuster, Corporate Vice President, One Commercial Partner, Microsoft Corp. “Long View has distinguished itself as a top partner, exemplifying the remarkable expertise and innovation we see in our Microsoft partner community to deliver transformative solutions.” For further information: Geoff Hogue, Marketing Manager, Long View, Phone: 403.515.6900, E-mail:
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Making all the right moves. Long View wins Microsoft Canada Partner of the Year 2019!

June 10, 2019

Making all the right moves. Long View wins Microsoft Canada Partner of the Year 2019!

by Suzanne Gagliese on 7 June 2019 Vice President OCP, Microsoft Canada This time of the year is always exciting at Microsoft, as we get ready to gather in Vegas at Microsoft Inspire, to celebrate all of our amazing partner community achievements at Canada’s own IMPACT Awards celebration.   The best part of the award season for us is catching up on all the amazing stories of what partners do. And this year has been no different. We received over 2,900 nominations from across 115 countries for the global partner of the year awards. Finalists and winners were selected based on their commitment to customers, market impact, and exemplary use of Microsoft technologies.   Mind you, it’s no easy feat selecting winners! Every day, across Canada and the world, Microsoft partners make a dramatic impact on their customers’ businesses in transformative and vital ways.   Partners help shape their customer’s business strategy, providing the technical vision to enable them to transform and achieve their business goals and objectives. Our partners help customers to leverage Microsoft’s technology, including powerful platforms, like Dynamics 365, and emerging technologies, such as artificial intelligence.   Some of our partners use Azure and Microsoft development technologies to become independent software vendors (ISVs). They build and market their own intellectual property, with great success, to empower our customers to transform!   In short, the partner opportunity has never been bigger, richer, or more exciting. And Microsoft is as committed as ever to empowering every partner to “reach for the stars” and realize the full potential of their business, just as Long View Systems has.   In the past 20 years, Long View has built an international reputation for innovation and its progressive business culture, emerging as one of North America’s biggest and best IT powerhouses. In the last year, Long View’s sales in Microsoft technology and services represented a staggering CAD $268 million. They earned Canada Partner of the Year 2018 and, now, officially Canada Partner of the Year 2019! Read more here   The Partner of the Year award is the top partner prize celebrated every year at Microsoft Inspire! Highly prestigious, the Country Partner of the Year award, recognizes the best technology powerhouses worldwide, as examples of excellence for every partner. So, what’s Long View doing that’s making such a difference? And what can other technology companies learn from them?   Read last year’s blog post about Long View: “Taking the Long View -The forward-thinking IT company and Canada Partner of the Year reflect on their 20-year journey to the top”   Why Long View? Last year, we explained how Long View’s success has everything to do with their approach to their employees. The company goes out of its way to invest in its 1,200 employees. In return, Long View’s employees dedicate themselves to wowing customers with clever solutions and flexible services. Long View’s leadership team implemented a strategy for their sales and pre-sales resources to adopt a new way of thinking “Challenger Sales Training” initiative which included a combined with M365 and Azure product training  to increase the value delivered to clients. They also embarked on a very aggressive “Project 148”, which trained over 193 technical consultants on Azure Technical content. At the same time, Long View made the bold decision to go all in with “TEAMS” to walk the walk and talk the talk. What follows are just some couple of examples of the many transformational solutions Long View has implemented this past year, empowering their customers to do more!!   Zero-to-cloud for private equity firm One of Canada’s largest midmarket private equity firms with billions in assets needed to make some technology magic happen. Recently divested from its parent company, the new company needed a technology solution for its 100+ employees. Faced with investing in costly on-premises infrastructure (and the employees to manage it all), the firm called on Long View for assistance. One of Canada’s largest middle-market private equity firm with over $3 billion of assets under management, was under extreme time pressure to fully deploy a modern productivity solution for their employees.  “In just three months, Long View implemented a flawless Modern Workplace solution including Microsoft 365 & Voice. They are fully deployed on Azure and are using Power BI for their executive dashboards.  This has allowed them to scale quickly, make verifiable decisions using critical field data to meet their aggressive growth expectations. In short, Long View provided a robust, secure, and compliant IT solution, in record time, with the Microsoft Cloud. “As a result of our work with Long View, we’ve managed to setup our entire collaboration and productivity suite in just three months – and it’s running flawlessly.” – IT Director, national private equity firm. Transforming an organic food leader One of North America’s largest certified organic breakfast and snack food companies operates three manufacturing facilities on the west coast of Canada and the US and have plans to open a fourth facility in Vancouver. However, like many fast-growing companies, this food company outgrew its legacy IT and the on-premises infrastructure running it. They called Long View, who, in just eight months, migrated the company to Office 365 and Power BI and moved their ERP, IFS, and manufacturing workloads to Azure. These modernization efforts helped their client dramatically reduce their energy use and avoid a million dollars in infrastructure costs—all while greatly improving the manufacturer’s business resiliency. “As we’ve grown, Long View kept us future-focused by moving our IT infrastructure to the cloud, reducing our energy consumption by 27% and increasing our productivity by 20%.” – CFO, organic food company. Where-to-vote in the Province A Canadian province needed a new application to ensure its constituents could find the closest and most convenient polling location for the upcoming elections. They wanted to ensure maximum voter turnout by providing constituents with instant access at all voting station locations. They also needed greater resiliency and a pay-as-you-go solution, as they only required a solution for four months every few years. Long View developed a “Where to vote” application service, delivering high-availability access to the cloud and lightning fast response times. 99% of requests where served in less than 100ms and over half a million people hit the app in the last few hours before the polls closed. Thanks to Long View and Microsoft, the polling locator application remained 100% available leading up to and including the provincial election. Taking the “Long View” Long View’s unrivaled business performance, track record of innovation, and consistent commitment to delivering client value—all without compromising their corporate vision or values—makes them an example for partners in Canada and worldwide. I encourage every partner to get to know—and to get inspired by—Long View’s story. “We love where Microsoft is headed—all cloud, all mobile and globally secure with scale. We’ve built our five managed services offers on the foundation of Microsoft technologies and roadmaps” – Brent Allison, CEO, Long View On behalf of everyone at Microsoft, our sincere congratulations to Long View for its many successes. We can’t wait to see what this two-year Country Partner of the Year accomplishes next! Team Long View accepting the 2018 Country Partner of the Year Award. Sean Culbert, Sarah Morreau, Brent Allison and Rod Morreau.
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