News

Long View achieves Platinum Club Member status with Canada’s Best Managed Companies program

March 8, 2018
CALGARY, Alberta (March 8, 2018) — For the seventh straight year, Long View, one of North America’s most powerful providers of Hybrid IT solutions and services was honoured by achieving Platinum Club Member status with the Canada's Best Managed Companies program by retaining its Best Managed designation for seven consecutive years. The 2018 Best Managed program recognizes the best-in-class of Canadian-owned and managed companies with revenues over $15 million demonstrating strategy, capability and commitment to achieve sustainable growth. “At Long View, we are very proud to be recognized for 7 years in a row as one of the Best Managed private companies in Canada!  On behalf of the 1,000 plus Long View team members, Thank You!  Each of us loves to create WIN-WIN-WIN situations for our clients, staff and Long View itself” said jointly Don Bialik, Chairman and Brent Allison, CEO. Over the last 36 months, Long View has pivoted to build solutions underpinned by partners such as Microsoft, Cisco and Hewlett Packard Enterprise but defined and differentiated by Long View. Solutions such as OneCloud, which provides companies with hybrid cloud-based solutions, and Ultimate End User Experience that improves workplace productivity for employees while reducing organizational IT costs are all backed by an unsurpassed Long View managed service experience. “Best Managed Platinum winners have exceptional insights and knowledge into business management practices. They are an inspiration and really take their game to a new level,” said Lorrie King, Partner, Deloitte and Co-Leader, Canada’s Best Managed Companies program. In 2017, Long View won Microsoft Canada’s Enterprise Cloud Partner of the Year award, Cisco Canada’s  Software/Lifecycle Partner of the Year and for the fifth year in a row was named a Niche Player for Managed Workplace Services in North America on Gartner’s Magic Quadrant. Now in its 25th year, Canada’s Best Managed Companies is one of the country’s leading business awards programs recognizing Canadian-owned and managed companies for innovative, world-class business practices. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the caliber of their management abilities and practices. 2018 winners of the Canada’s Best Managed Companies award will be honoured at the annual Canada’s Best Managed Companies gala in Toronto on April 11, 2018. On the same date, the Best Managed symposium will address leading-edge business issues that are key to the success of today’s business leaders. The Best Managed program is sponsored by Deloitte, CIBC, Canadian Business, Smith School of Business and MacKay CEO Forums. About Canada’s Best Managed Companies Canada's Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $15 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices. The awards are granted on four levels: 1) Canada’s Best Managed Companies new winner (one of the new winners selected each year); 2) Canada’s Best Managed Companies winner (award recipients that have re-applied and successfully retained their Best Managed designation for two additional years, subject to annual operational and financial review); 3) Gold Standard winner (After three consecutive years of maintaining their Best Managed status, these winners have demonstrated their commitment to the program and successfully retained their award for 4-6 consecutive years); 4) Platinum Club member (Winners that have maintained their Best Managed status for seven years or more). Program sponsors are Deloitte, CIBC, Canadian Business, Smith School of Business and MacKay CEO Forums. For further information, visit www.bestmanagedcompanies.ca. For more information: Geoff Hogue Marketing Manager Long View Phone: 403.515.6900 E-mail: geoff.hogue@lvs1.com  
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Long View named to Gartner’s Magic Quadrant for Managed Workplace Services, North America

February 21, 2018
  CALGARY, Alberta and DENVER, Colorado (February 20, 2018) — For the fifth straight time, Long View has been positioned as one of the “Niche Players” on Gartner’s January 2018 Magic Quadrant. Evaluated in the Managed Workplace Services report, Gartner positioned Long View based on the company’s execution and strategic vision for the future of Managed Workplace Services. “We’re very proud to once again be positioned on Gartner’s Magic Quadrant, along with 20 outstanding North American Managed Workplace Services providers,” says Long View’s Executive Vice President of Strategy, Kevin Crowe. “To be included amidst the significant changes that have taken place in the end-user outsourcing market demonstrates our strategic vision, execution, and innovation in this space. When the offering is paired with our core OneCloud offering we are truly differentiated in the market.” “Long View’s flexible and agile solutions have led the way in the shift from employees needing to work in one location to IT enabling employees to be productive in several locations, and at any time of day,” adds Robin Bell, Long View’s Chief Technology Officer. “We believe our position on the Magic Quadrant is once again something we are celebrating and feel it proves we are a visionary client partner when it comes to digital workplace capabilities, both on premise and in the cloud.” Long View supports over 97,000 users (both service desk and workplace devices) with 730,800 contacts handled, manages over 78,000 desktops/laptops and supports over 68,000 smartphones and tablets with four (4) dedicated service desk centers and 114 agents. Long View’s End User Experience offerings include service desk, desk side support, mobility, collaboration, productivity tools and assessments, with an ultimate goal of ensuring end-user experiences are positive and seamless. Long View’s hybrid cloud solution rounds out this offering through providing a combination of cloud types across multiple platforms to further enhance employee flexibility and productivity. Inclusion in the Magic Quadrant is based on ability to execute and completeness of vision. Evaluation criteria for the ability to execute in this Magic Quadrant include: Overall viability, sales execution/pricing, customer experience, operations, products and services, market responsiveness and marketing execution. Gartner’s detailed analysis of key trends, providers, and offerings helps sourcing executives choose the right provider in a crowded and critical market. ABOUT THE MAGIC QUADRANT: Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. ABOUT LONG VIEW: Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.  
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For the first time the new heads of Microsoft, Cisco, and Hewlett-Packard Canada are coming together at #ActivateDigital2018

February 8, 2018
Microsoft's Peesker, Cisco's Dagher, and HPE's Dathan to talk about Canada's digital Future at historic Guelph Conference on February 27th TORONTO, Feb. 7, 2018 /CNW/ - #ActivateDigital2018, will for the first time bring together Canadian high-tech industry thought leaders to talk about the emerging digital economy and the impact it will have on this country's future from both a business and political standpoint particularly in the Southwestern Ontario region. According to Cisco President Rola Dagher, "the Toronto-Waterloo corridor now rivals Silicon Valley as an innovation generator." The new Cisco head then went on to add that "as artificial intelligence gains prominence, both Toronto, and Montreal are also emerging as global centres of innovation," and that "this is just the beginning." The conference, which is being hosted by Long View Systems, a Canadian based IT services and solutions company with offices across North America, will also feature a line-up of other top-flight speakers from companies such as Waterloo-based BlackBerry. Activate Digital is taking place on February 27th at the Delta Guelph Hotel and Conference Centre. Guelph Mayor Cam Guthrie, who shared the reasons for his city's incredible success as the "epicentre of technological innovation" in his recent Spotlight article, will be delivering the conference's opening remarks. At a special evening event, an invitation will be sent out to select members of the media to meet and talk with the speakers as well as other notable attendees. Leafs great Darryl Sittler who is from St. Jacobs, Ontario will be present at the evening event, which is also raising money for London-based Craigwood Children, Youth & Family Services. About Long View Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View. Geoff Hogue Marketing Manager, Long View Email: geoff.hogue@lvs1.com
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Long View names Brent Allison as new CEO

January 18, 2018
Calgary, AB – January 18, 2018 – Long View announced today that its Board has appointed Brent Allison as CEO effective February 12, 2018. “This is the perfect time for Brent Allison to become Long View's next Chief Executive Officer.  As a strong and dynamic leader, Brent joins us at a time when Long View is poised for continued growth through delivering innovative solutions and facilitating digital transformation for our clients,” said Executive Chairman Don Bialik. “Today’s pace of change is exponential. Every business today, public and private, is navigating their own digital transformation, overcoming disruptive markets and Long View’s supportive role in this digital transformation has never been more important. As our next CEO, Brent is uniquely qualified in his ability to translate vision and strategy into world-class execution. He is an ideal fit for Long View’s culture and has a long track record in both Canada and the USA of inspiring, energizing, and connecting with employees, customers and partners. Brent’s leadership style is exactly what Long View needs as we enter this next chapter in our 100 year journey.” Brent was most recently with TELUS as their SVP, Business Futures. In his previous roles, he has been SVP for Marketing, Strategy & Planning and Partner Solutions & Enterprise Planning at TELUS.  He has dedicated his career to building high-performance teams and cultures.  With 23 years of experience, he is a passionate believer in the power of building and nurturing strong relationships.  Brent is also Vice Chair of TELUS' Manitoba Community Board and is Chair of TELUS Spark Science Centre in Calgary.  Brent holds an MBA from the University of Calgary, and a Bachelor of Commerce degree from the University of Saskatchewan.  He was named to Avenue Magazine’s “Calgary Top 40 under 40” class of 2009. Brent commented, “Although the digital revolution is well underway, leadership teams are struggling to securely reinvent cost structures while also improving customer experiences.  With an ongoing shortfall of tech professionals this presents an amazing leadership opportunity for Long View.  Companies need more than transactional cloud sales, expensive custom system integration or standard network sales.  They are in need of local trusted advisors with deep and broad digital experiences who will stay with them for the journey.  Who better to help enterprise and mid-sized corporations securely navigate, procure and configure managed services than Long View?” As Brent takes on the CEO role, Don Bialik will move to Executive Chairman and continue to be active in Long View. About Long View Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View. Geoff Hogue Marketing Manager, Long View Email: geoff.hogue@lvs1.com  
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Long View’s Sarah Malcolm Morreau promoted to Vice President, Licensing and Software Asset Management

October 18, 2017
Calgary, Alberta (October 10) — Long View is pleased to announce that Sarah Malcolm Morreau has promoted to Vice President, Licensing and Software Asset Management, effective October 1, 2017.  In her new role, she will continue to drive sales for our Licensing and Procurement practice. Sarah will also provide strategic direction to our SYNC Services team of Licensing Analysts, Software Asset Management Specialists and Audit Defense Advocates.  Sarah is a recognized market leader in IT licensing trends, cloud licensing, software asset management, custom contract creation and IT cost reduction strategies.  She is recognized industry wide as skilled negotiator and licensing expert and has been named to the CRN Women of the Channel for the past three years. Geoff Hogue Marketing Manager, Long View Email: geoff.hogue@lvs1.com
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Long View’s Tasha Westerman promoted to Senior Vice President, People Services

October 18, 2017
Calgary, Alberta (September 1, 2017) - Long View is pleased to announce the promotion of Tasha Westerman to Senior Vice President, People Services and as such a member of our Executive team effective September 1. Tasha started with Long View in 2002 as our very first People Services person. She has seen our company grow from just a handful of people to what it has become today and has been instrumental in steering People Services throughout those years, while developing a team of caring and people focused, People Services professionals.  She is passionate about creating an amazing environment for our people to fulfill their career and life goals and to ensure everyone has a “no regrets” career and life. Tasha is a member of the MacKay Executive Forum, a peer to peer forum that creates an environment for business executives to excel and share experiences to confront both business and/or life challenges. She spends much of her free time advocating for young breast cancer patients through her volunteer work for Rethink Breast Cancer. In 2012, Tasha was named one of Avenue Magazine’s Top 40 under 40, which is a dynamic award that identifies outstanding young achievers in the community. Geoff Hogue Marketing Manager, Long View Email: geoff.hogue@lvs1.com
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Long View and ebb3 announce partnership to benefit oil and gas employees

September 19, 2017
FOR IMMEDIATE RELEASE Calgary, Alberta, Canada — This week we announced our new partnership with ebb3’s revolutionary High Performance Virtual Computer (HPVC) to those working in the oil and gas sector across North America. The partnership will offer oil and gas clients across the continent the ability to untie themselves from physical workstations while maintaining data integrity, connectivity and security. This is something that has previously never been available to these workers due to the need to run data-intensive applications such as Kingdom, Petrel and Tempest. By partnering with ebb3, we are able to provide more oil and gas specialists with the ability to innovate their work practices, providing remote working to those using even the most data driven applications. Leveraging Long View’s tenured solutions and services history across North America, in conjunction with ebb3's HPVC technology, clients will be able to replace legacy workstations that leave gaps in security and efficiency with a mobile, flexible HPVC private cloud appliance that can function on any device. Long View started to roll out the HPVC solution to clients on the 1st September and we are already receiving feedback regarding the reduction everyday operational costs through the drop in downtime, while providing real-time communication with the field. By collaborating, we plan to grown our presence as key digital transformation enablers across North America. Read more about ebb3's revolutionary HPVC technology at www.ebb3.com For more information: Geoff Hogue Marketing Manager, Long View E-mail: geoff.hogue@lvs1.com
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Long View Honored as Winner of Microsoft’s Excellence in Operations – Silver Level Award

September 19, 2017
FOR IMMEDIATE RELEASE Calgary, Alberta, Canada — Today Long View announced it has won the Silver Level Excellence in Operations Award for delivering market-leading operational excellence supporting Microsoft technology over the past year. Partners achieving this award exhibited best-in-class performance in the North American channel. Long View was recognized for superior operational excellence by delivering one or more successful process improvement projects to optimize their operations. These projects helped establish continued success throughout the business for Microsoft, the Partner, and our customers. “At Microsoft, we are extremely fortunate to work with incredibly passionate partners that consistently seek and drive improvements that empower our customers.  The Operations Excellence Award recognizes our partners that are committed to the growth mindset of delivering high quality, innovative solutions and an exemplary customer experience. We thank them for their achievements in optimizing their operations and look forward to a continued long, strong partnership.” - Owen Roberts, General Manager of Microsoft’s Americas Operations Center. For more information: Geoff Hogue Marketing Manager, Long View E-mail: geoff.hogue@lvs1.com  
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Give a Mile

August 21, 2017

The Gift of One Final Goodbye

 

Long View has a strong history and culture of social consciousness and giving back. Kevin Crowe, Long View’s EVP of Strategy, is one of the people leading the way. Kevin founded the charity Give a Mile after experiencing firsthand the power of visit during palliative illness for a loved one, and how much love and support those visits bring. The story of Give a Mile began with Kevin, and is continually made possible by the dedicated time of volunteers, many of who are from right here at Long View.

How did Give a Mile get started?

The Give a Mile story starts with Ryan Westerman, who was an amazing friend to Kevin and many at Long View.  Ryan was dealing with an aggressive form of brain cancer. Over the course of a year and a half of the progression of the disease, Ryan’s friends and family celebrated his positivity and life. From hockey games to hospice poker nights, that quality time showed Kevin what he calls “the power of visit”. Friends and family came from all over to spend time with Ryan and they were able to say goodbye in person.  The time at the hospice Kevin realized there were a significant number of people that had to say goodbye to their loved ones over the phone.

After Ryan’s passing, Kevin decided he wanted to do something positive to continue Ryan’s amazing legacy and push it forward. Around the same time, Kevin heard a statistic about how 14 trillion travel miles had gone unused in 2011globally and wanted to do something about it., After attending a Calgary Startup Workshop, a facilitator inspired him to share his idea for Give a Mile and three days later, the project began.

“You realize you only have so much time, and you need to use it for things that are meaningful and powerful.” With 360 flights provided so far, Kevin has watched some amazing stories unfold, and seen the different reasons people want to say goodbye in person. Give a Mile hasn’t just helped loved ones reach each other, it’s also created opportunities for reconnecting, reconciliation, amends, and a chance for people to live the positive example set by Ryan.

How do people needing a flight connect with Give a Mile?

Mainly through social workers, cancer centers and hospices. Demand is high and there are so many compelling stories out there, so Give a Mile doesn’t generally advertise in order to manage the volume of requests.

What happens when someone reaches out for travel support?

Give a Mile has a straightforward application, medical verification process, followed by processing by the Give a Mile flight review team – because of the nature of these situations, all of this often happens within 72 hours but within 24 hours in emergency situations.

What do the coming years look like for Give a Mile?

So far 12.3 million miles have been given away, and the goal is to reach a billion miles. Give a Mile also has a program called Flight Hero, where people raise travel miles for a specific flight through the model “25 days, 25 friends, 25,000 miles”. Through 100% volunteer effort and public support, Give a Mile is on track of giving away a billion miles!

For more information on this amazing cause and how you can donate, please visit www.giveamile.org

ABOUT LONG VIEW:

Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.

For more information:

Geoff Hogue Marketing Manager, Long View E-mail: geoff.hogue@lvs1.com www.longviewsystems.com
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Onshore Outsourcing – At Long View … We Were Doing It Before It Was Trendy

August 3, 2017

There’s a growing movement in the North American technology industry. Work for professionals like systems engineers, programmers, and architects, has been making a quiet migration back home. Beginning a couple decades ago, there was an enormous spike which offshored a huge amount of work to low-wage and developing countries. Once we had the technology, people a world away could be paid 5 or 6 times less that domestic employees, for similar work. Similar but not necessarily equal. Long View has always held the belief that no matter how large we grow, we will always maintain very close and intimate relationships with our employees and our clients. With that idea ever present, Long View does not outsource any of our work to offshore companies. There’s a few big reasons why, and they’re reflected in the reason behind this industry shift back towards domestic employment.

First and foremost, we believe that our very talented people are the biggest driver behind our excellent customer experience and innovative technical solutions. This factors in to our long standing full-time (vs. contractor) employment model in three key ways. Although those with business models charging lower rates on the surface appear to offer “value at a cost effective price” there is a tradeoff in the ability to provide a hands-on or high touch experience offering the collaboration and communication necessary to produce excellent and consistent results for our customers – this is particularly challenging when time zones and linguistic barriers are thrown in the mix. The results are often projects with scope creep, longer turnaround times and ultimately they are more expensive. Second, Long View supports the continued education and professional development of our employees through education, certifications, conferences, and mentorship. When competitors contract out to far-flung offshore organizations the opportunity for the same development is simply not there. This lack of closeness and career progression would impact our clients by not giving them access to the best local talent we can provide. By having our workforce within North America we can make sure that Long View offers its clients the best educated technical team, with the most recent certifications in technologies that are relevant. Third, the ongoing value Long View provides its clients is also reflected through the strategic partnerships with all of the leading manufactures, cloud providers, ISV’s and software publishers – and this ability is best exhibited at the local level in the business communities where clients and partners alike are side by side for maximum support and value.

Another reason Long View has always believed in domestic hiring is that there are very talented people right here, only they might not live in San Francisco, Calgary, Toronto, Silicon Valley or Vancouver. They are in smaller centers, but no less skilled. Many companies talk about outsourcing offshore because it allows a faster ramp-up time; there are more people available more quickly. While that’s understandable on the surface, our long experience is that the right people are here – if you’re willing to make the investment to find them. Although our team resides primarily in larger centers there are many examples of smaller communities which are home to some of Long View’s best talent. Given the importance we place on our people, this model allows us to provide our clients with the best people in the industry, while giving those, that choose to, the freedom to live where they want to be.

The shift we’re seeing is the technology industry’s pendulum swinging back from mainly offshored workforces, back to a middle ground where the industry is acknowledging the talent at home and beginning to take advantage particularly as the cost for offshore options have increased substantially to a point where the non-competitive argument no longer holds the weight it once did. Onshore outsourcing companies are popping up, with the very idea that Long View has taken from its start 17 years ago – we have great talent right here at home.

Read more about this in The New York Times: Hot Spot for Tech Outsourcing: The United States

ABOUT LONG VIEW:

Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions, including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.

For more information:

Geoff Hogue Marketing Manager, Long View E-mail: geoff.hogue@lvs1.com  
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