Tag: Service Management

On the road to achieving market growth, there are different strategies that are usually … Read More

I spent a great deal of my career managing a lot of different providers under … Read More

The magic of a project really happens in the final days of implementation – this is … Read More

Nowadays, most IT staff are generalists and don’t have the time to spend on a … Read More

In my opinion, Seth Godin provides the most succinct insightful blogs on the internet. … Read More

The Service Management Office (SMO) is a relatively new concept which is directly analogous to … Read More

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