Collaboration

It is critical that we ensure a client's IT environment will support a new collaboration solution. In every collaboration engagement, we work with the client to assess their current environment to determine crucial issues. Based on the results of these initial assessments, we propose a strategy based on the partner offerings that best address their particular needs. Factors such as network bandwidth and configuration must be considered along with the actual infrastructure and its performance levels. Correctly aligning the environment to the solution ensures resource optimization and the best possible quality of service. Once the scope and design of the project are finalized, deployment operations can begin.

Long View has been experiencing a signifigant uptake in collaboration technology within our client base.  Because performance can be impacted by unchecked high demand and can cause poor user experience, a health check at 6 and 12 months after implementation is recommended to ensure performance remains optimal.

The Long View Methodology:

Universal Methodology

Partners:

Collaboration Partners

Save with Long View Collaboration

Most of our Collaboration clients see Return on Investment (ROI) in less than one year due to the following:

  • Web-based collaboration apps require little or no hardware or software and need minimal administration and need minimal administration.
  • Reduced costs for communications services, travel and office facilities.
  • Consolidate communications infrastructure to lower operating costs.
  • Replace multiple legacy products with integrated functions of new unified communications solutions.
  • Better leverage human capital by supporting individual productivity, workgroup collaboration, and enterprise governance.

Why Partner with Long View?

  • Our Collaboration team is able to mobilize quickly for emergencies or rapid deployment.
  • Project management support is available for every engagement.
  • We have a proven reputation for excellence in delivering complete technology solutions on a foundation of industry best practice.
  • We have the largest Cisco voice telephony in Western Canada and have deployed over 30,000 phones in the last four years.
  • We are a Cisco as a Gold Partner and were recognized as the 2009 Cisco Collaboration Partner of the Year
  • Certified with Microsoft as a Gold, Voice Certified and Unified Communications Partner.
  • Recognized as the 2009 Microsoft Unified Communications Partner of the Year
  • A member of Tandberg’s Collaboration JumpStart Program.
  • We have the depth of expertise (more than 750 consultants) to help any organization realize their fullest business potential through Collaboration.

Certifications

  • Microsoft: MSP, MSCE, MCDBA, MCP, MOUS, MCSA, MCDST, and MCT certified personnel
  • Cisco: CCDA, CCDP, CCIE, CCNA, CCNP, CCSI, CCSP, and CCVP certified personnel

Long View Collaboration – Communicate Productivity

In increasingly complex business environments, particularly those involving multiple and/or remote sites and mobile users, effectively managing communication and cooperative work efforts presents a significant challenge. Communications bottlenecks cost businesses time and money; even the network issues associated with typical communications infrastructure can have a damaging effect on quality of service. Finally, travel costs can represent a significant percentage of business expenses and can create additional employee stress.

Collaboration is the best way to address these concerns and Long View sits at the forefront of a rapidly evolving collaborative communications environment.

Benefits of Collaboration

  • Access to the right people at the right time for improved service, customer satisfaction and faster time to decision.
  • Employees can experience less travel-related stress while having more control over their network availability.
  • Cooperative work efforts can become seamless, drastically improving productivity and promoting business growth and innovation.

Long View Collaboration Offerings

  • Email and IM (secure)
  • Presence (incl. TelePresence)
  • Conferencing (multimedia, teleconferencing)
  • IP Telephony / VoIP
  • Corporate Social Media
  • Call Center
  • Unified Communications

download Download Collaboration Profile

download Download the Cisco Collaboration Brochure

download Download the Microsoft Lync Brochure