Customer Engagement

We Offer 5 Levels of Managed Services on a 24 x 7 x 365 Basis:

 

  1. Proactive detection of issues to prevent impact to operations
  2. Monitoring to detect immediate issues that impact operations
  3. Tracking of incidents and maintenance of issue logs
  4. Resolution of issues that threaten operations
  5. Service Desk accessible by phone or email

 

Questions?