Long View bolsters world-class MSP reputation by appointing VP of Service Delivery
May 27, 2013
CALGARY, Alberta (May 24, 2013) — Service delivery is the name of the game, and Long View’s reputation on the playing field just got another big boost.
Long View (longviewsystems.com), one of North America’s foremost providers of IT consulting, outsourcing solutions, and cloud services, is proud to announce that Philip Edgell has been named Vice President of Service Delivery.
In recent years, Long View has achieved widespread recognition for its service delivery prowess. Edgell’s appointment is expected to propel Long View even further forward as a global leader in that space.
“Service delivery is a critical part of our business operations at Long View. It’s where the lion’s share of our people spend their time. This allows us to take another step forward in how we represent ourselves in the market,” says Edgell.
“Service delivery is the focus of our company, and it continues to become more and more important,” adds Edgell. “For our customers, it provides more value, because it means Long View has an executive dedicated to innovation in the service delivery area.”
Long View has been recognized in recent years as an elite service provider — earning back-to-back rankings on the MSPmentor 100, which ranks the world’s top managed service providers (MSPs), in 2011 and 2012; and being named the top MSP on CRN’s Solution Provider 500 list (then known as the VAR500) in 2011.
Long View President Gord Mawhinney expects Edgell’s appointment will further entrench that world-class reputation.
“We’re excited to have someone on our executive who exclusively represents the service delivery component of our business and the more than 750 people at Long View who work within it,” says Mawhinney.
“Phil will work with the service delivery leaders in all of our branches in Canada and the U.S. to increase the capacity, competency, and consistency of our service delivery — and continue to clearly differentiate us as a service delivery organization.”
Edgell first joined Long View in 2002 as a technical consultant, and demonstrated an unwavering focus on personal and professional development by attaining his Master of Business Administration (MBA) degree from the University of Calgary’s Haskayne School of Business while working as a technical consultant for the company.
Four years later, he was asked to focus on business development by spearheading the establishment of a new Long View branch office in Vancouver — holding titles of Sales Director and, most recently, Director of B.C. Operations.
“Phil has been instrumental in the success we have seen in B.C. over the past few years,” remarks Mawhinney. “Over the past several months we also asked Phil to lead the development of our corporate Shared Services organization . . . he and the team have made great progress in a relatively limited amount of time.”
ABOUT LONG VIEW: Long View, a true Canadian success story and one of North America’s foremost providers of IT consulting, outsourcing solutions, and cloud services, began 13 years ago in Western Canada. Recently recognized as one of Canada’s 50 Best Managed Companies and ranked 7th on the 2011 CDN Top 100, Long View is now beginning its push across Canada into the Toronto market and as always will focus on providing great people with terrific careers and delivering great value to clients.
Long View is one of the most powerful IT solutions and services companies in North America, with offices across the continent. With a clear focus on combining business and technology in key areas such as cloud, datacenter infrastructure, user support, and IT outsourcing, Long View is able to define and customize what the future of IT looks like. Innovative, flexible, cost-effective, and business focused . . . that’s Long View.
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