Desktop Support Analyst

USA
October 31, 2017

Long View is seeking a results-driven and team-oriented Desk Side Support Specialist for a client site in Keene, North Dakota! In this role, you will have a direct impact on customer satisfaction through providing service excellence and technical support. We’ll look to your technical expertise to provide the client with tier 1-3 support.

What You Can Expect

  • Great People and Culture – A practical approach to business with no bureaucracy or red tape. An environment of collaboration and support.
  • Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities.
  • Interesting Work – Be part of exciting projects while accessing all the latest technologies.
  • Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness.

What You’ll Bring

  • Good working knowledge and experience with the following:
    • Microsoft Office suite including Office 2010 and O365 – Outlook Web App
    • Remote administration tools
    • Microsoft Operating Systems (including Windows 7 and 10)
  • A general understanding of network technologies, VPN, remote access solutions, terminal servers, virus protection and encryption tools
  • Experience with PC builds, imaging and packaging system
  • Experience working with a broad range of systems and peripherals including laptops, printers and copiers
  • Knowledge of and experience in Active Directory administration in a professional capacity
  • Knowledge of phone systems, including mobile phones and tablets
  • Ability to demonstrate a high degree of flexibility including working shifts and afterhours
  • Excellent written and verbal communication skills – articulate and diplomatic manner
  • Excellent organizational skills
  • Ability to manage sensitive and sometimes confidential information
  • Self-motivated and ability to take responsibility
  • Responsiveness and willingness to ensure on-call intervention
  • Strong communication skills
  • Resilience to cope with conflicting demands, ability to prioritize duties and work effectively under pressure
  • Ability to demonstrate initiative and a proactive approach to daily tasks
  • Good interpersonal skills
  • Ability to build good relationships at all levels, internally and externally
  • Ability to work as part of an effective team assisting and supporting team members

Life is too short for just any job. Get more out of life with a career at Long View!

Location: Keene, ND
Job Type: Full Time Permanent
Recruiter: Kat Abshire