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Part three in a three-part series. In part two of this series, we began discussing the shift cloud and SaaS have created in the software evolution, and their impact on a hybrid model.

Given that we need to accelerate the evolution of this blended model to keep pace with competition, and ever-changing customer needs, what’s the best use of your limited development and IT staff resources?

You’ll pick up some bandwidth as the management of SaaS applications shifts to the SaaS provider, and some infrastructure elements underneath are shifted to cloud platforms. But the integration, evolution, security and the need for a more agile end user experience improvements all remain. And whether you put your applications on hyper-scale public clouds like Azure, or on more localized offerings such as those provided by most MSPs, you still have to manage the cloud handshake.

The cloud handshake

As you look at your task list, and cross-correlate this with your IT staff bandwidth, you’ll likely draw the conclusion that managing the cloud handshake falls low on the priority list to your business needs.

But this is exactly where the MSP can add the most value—and it’s exactly where MSP business models are evolving.

Managing blended IT

The future of the MSP is in managing the blended IT environment. The reality is that your deployment portfolio is evolving to a mix of in-house, hosted, SaaS and multiple cloud platforms. And managing this mix isn’t your core competency, nor need it be your priority.

The companies that have begun moving to cloud, or embraced it completely, are growing at an extremely fast pace. New companies that are born in the cloud can make big waves, designing applications for the cloud that can then be run anywhere.

We see manufacturing companies innovating in the cloud as they build out IoT, and independent software vendors (ISVs) gaining market momentum day by day—because today, if you don’t innovate, you fall behind.

Getting to a cloud ready state

As MSPs, we’ll help you innovate by providing the resources to move some of those apps to a cloud-ready state. We’ll also manage that mixed-environment state, so your IT team can immediately start managing their time more strategically, enabling business transformation as markets shift.

In the MSP community today, leading providers are redesigning our business models to blended hosting—not only supporting the leading public cloud platforms, but helping you manage the cloud handshake with SaaS as well.

As a business or MSP, we need to ensure we are transitioning the right tools and services to automate commodity type work to run efficiently at low cost, freeing up funds for innovation, investing more on R&D efforts, and creating more time to drive transformation to serve the disruption within our industries.

Remember the movie Terminator and the term Skynet, man vs the machine, I think it’s getting closer, but I think it’s really man with machine that will be the new mantra.

Go back to part one – Innovative Disruption: Applications and Cloud Are Creating Waves – Surf or Get Left Behind

Go back to part two – Innovative Disruption: The Software Evolution, Blended Roles and Managing Hybrid IT